Thought Leadership

It is indeed tragic that most Indians across generations are groomed from their formative years to subscribe to a flawed interpretation of the Karma theory and the caste system built on a fatalistic premise, which assumes without second thought that whatever happens (or does not happen) is the outcome of our good or bad karma
Dr. B. S. Ajaikumar

Lufthansa Flight 431 Chicago to Frankfurt

  • Date: 2024-06-21 09:02:32
  • Author: Dr. BS Ajaikumar
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Lufthansa Flight 431 Chicago to Frankfurt

After a long flight, (Lufthansa Flight 431 Chicago to Frankfurt) the last thing you want to is a poker-faced ground staff least bothered about passenger safety and comfort.

People are put into the bus as if they were a herd of sheep, elderly people have to climb the stairs as there is a mad rush at the elevators, there is no communication whatsoever about the earmarked gates or the way to them...

Being a lifelong gold card member and frequent flyer, uncertainities and inconveniences of worldwide travel are not new to me, but I was shocked by the crudeness of the whole experience. Truly disgusting!

Lufthansa Kindly learn to treat your passengers like customers, not cattle. (by the way, please treat cattle like humans if and when you have to)

Else, your compertitors will outsmart you, both in the skies and on the ground.